Refund policy

The deadline to withdraw from the purchase of a product is 30 days.

If 30 days have elapsed since the purchase, unfortunately we cannot offer you a refund or an exchange. To be entitled to a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

Different types of goods are exempt from return. Perishable goods such as ;food, flowers, newspapers or magazines cannot be returned.

Other non-returnable items are: * Gift cards * Downloadable software products * Some items for personal and health care. Any item is not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item returned more than 30 days after delivery Refunds (if applicable). Once we have received and inspected the return, we will send you an email to inform you that we have received the returned item. We will also inform you of the approval or refusal of your refund. If you have been approved, the refund will be executed and a credit will be automatically applied to your credit card or original payment method within a specified period of time. Late or missing refunds (if applicable) If you have not yet received a refund, please check your bank account again. So contact your credit card company, it may take you a little bit of time before the refund is officially published. So contact your bank. There is often processing time before a refund is published. If you have done all of this and have not yet received a refund, please contact us at. We only replace articles if they are defective or damaged. If you need us please send an email to servizioclienti@dabon.it and send your article to: Dabon Srl Corso Garibaldi, 3, Pavia, 25, 27100, Italy. Gifts. If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift voucher for the value of your return. To return the product, you must send it to: Dabon Srl Corso Garibaldi, 3, Pavia, 25, 27100, Italia. You will be responsible for the payment of shipping costs for the return of your item. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipment will be deducted from your refund. Depending on where you live, the time required for delivery may vary.